PRIVACY POLICY

Privacy

www.umbrellacover.me (the “Site”) is owned and operated by UMBRELLA PROTECTION LTD.

0800 009 6550 (the “Number”) is owned and operated by UMBRELLA PROTECTION LTD.

Alexander Biggs is the data controller and can be contacted at:

alex.biggs@umbrellacover.me

0800 009 655

71-75 Shelton St, London WC2H 9JQ

Purpose

The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the following:

  1. The personal data we will collect;
  2. Use of collected data;
  3. Who has access to the data collected;
  4. The rights of Site users; and
  5. The Site’s cookie policy.

This Privacy Policy applies in addition to the terms and conditions of our Site as well as all telephones owned and operated by Umbrella Protection LTD.

GDPR

For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the “GDPR”). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.

Consent

By using our Site users agree that they consent to:

  1. The conditions set out in this Privacy Policy.

When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful.

You can withdraw your consent by terminating your relationship with UMBRELLA PROTECTION LTD.

Legal Basis for Processing

We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.   

We rely on the following legal bases to collect and process the personal data of users in the EU:

  1. Users have provided their consent to the processing of their data for one or more specific purposes; and
  2. Processing of user personal data is necessary for us to take, at the request of a user, steps before entering a contract or for the performance of a contract to which a user is a party. If a user does not provide the the personal data necessary to perform a contract the consequences are as follows: We will be unable to provide services as described to the client.

Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically

When you visit and use our Site, we may automatically collect and store the following information:

  1. Location;
  2. Clicked links; and
  3. Content viewed.

Data Collected in a Non-Automatic Way

We may also collect the following data when you perform certain functions on our Site:

  1. First and last name;
  2. Date of birth;
  3. Email address; and
  4. Phone number.

This data may be collected using the following methods:

  1. Creating an account, voluntary form submission.

How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:

  1. To understand traffic flow to and through our site. Evaluating this information assists our understanding of the customer experience.

The data we collect when the user performs certain functions may be used for the following purposes:

  1. Communication

Who We Share Personal Data With

Employees

We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Third Parties

We may share user data with the following third parties:

  1. Our nominated third party service providers, those who provide our clients with financial or legal services; and
  2. Marketing agencies.

We may share the following user data with third parties:

  1. Contact information; and
  2. Links clicked while using site.

We may share user data with third parties for the following purposes:

  1. If the customer consents to it’s release, this data will lay the groundwork for delivery of service.; and
  2. Marketing and Search Engine Optimisation.

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.

Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

  1. If the law requires it;
  2. If it is required for any legal proceeding;
  3. To prove or protect our legal rights; and
  4. To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data

User data will be stored until the purpose the data was collected for has been achieved.

You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data

Browser encryption to the highest standard by ‘Let’s Encrypt’

User data is password-only accessible to authorised staff members. It is released conditionally and only to those who have signed confidentially agreements and our code of conduct. User data is to be stored and accessed in the UK. Audits conducted regularly and randomly by Data Protection Officer.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Automated Decision-Making and Profiling

You have a right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. You can object to your personal data being used in this way or require a manual review of an automated decision by contacting our data protection officer.

We only use automated decision-making and profiling if the decision:

  1. Is necessary to enter into or perform a contract between you and us;
  2. Is authorised by EU or member state law to which we are subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests; or
  3. Is based on your explicit consent.

The decision(s) we make using automated decision-making, the criteria or reasons those decisions are based on, and the significance and consequences of those decisions for you are as follows:

  1. Decision: Eligibility for Umbrella Cover.

Criteria or reasons for decision: User submission as it relates so valid, in-date Security Industry Authority licensing.

Significance and consequences of decision for you: It will determine their eligibility for our services.

Your Rights as a User

Under the GDPR, you have the following rights:

  1. Right to be informed;
  2. Right of access;
  3. Right to rectification;
  4. Right to erasure;
  5. Right to restrict processing; 6. Right to data portability; and
  6. Right to object.

Children

The minimum age to use our website is 18 years of age. We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our data protection officer.

How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our data protection officer here:

Alexander Biggs

alex.biggs@umbrellacover.me

08000 09655

71-75 Shelton St, London WC2H 9JQ

How to Opt-Out of Data Collection, Use or Disclosure

In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:

  1. Customers can opt-out of the use personal data for marketing emails. You can opt-out by collection, use and disclosure is by consent only – customers must opt-in.
  2. Customers can also opt-out of data collection, use or transfer to designated third parties if they do not wish to access secondary or tertiary services. You can opt-out by collection, use and disclosure is by consent only – customers must opt-in.

Cookie Policy

A cookie is a small file, stored on a user’s hard drive by a website. Its purpose is to collect data relating to the user’s browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

1.        Functional cookies

Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;

2.        Analytical cookies

Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc; and

3.        Targeting cookies

Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalise the information you see on our Site for you.

Modifications

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the “Effective Date” at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Complaints

If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting the Information Commissioner’s Office.

Contact Information

If you have any questions, concerns or complaints, you can contact our data protection officer, Alexander Biggs, at:

alex.biggs@umbrellacover.me

08000 09655

71-75 Shelton St, London WC2H 9JQ

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